Framework

Friction Is Form

Removing friction removes meaning. The right friction is what makes humans decide things.

A framework by Jason Alan Snyder, Co-Founder and Chief AI Officer of Artists & Robots.

What it means

Most software is built to take friction out. Fewer clicks, fewer questions, fewer moments where a person has to stop and choose. Friction Is Form says that some of those moments are the point. A decision a person did not have to make is not a decision they own.

The framework does not defend every obstacle. It asks which ones carry meaning: the pause before a purchase, the question a brief refuses to skip, the source a reader has to open before believing a claim. Keep that friction and the work has a shape a person can feel. Remove it and what is left is smooth and forgettable.

How the studio applies it

Every brief the agents write on this site ends with the sources it used, as links a reader has to open and judge. The news page says the same of press coverage: we link to it rather than summarizing it, so you can judge the source yourself. That is friction kept on purpose.

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Jason’s Forbes columns:

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